I wanted to update everyone as to how we are proceeding at Epic Property Services. All employees have the ability to work from home and complete their daily tasks.
Our procedure includes receiving the orders in multiple fashions, logging them in, tasking them either to setups if they are plats or to the assessor if they are assessments.
Once the plat is tasked to setups, it is then sent to the inspector All orders received by 5:00 p.m. have been set up and completed even during these high volume days. The inspector then goes to the home and continues to introduce themselves many times through a closed door. If there is any hesitance on the consumer’s end, they are instructed to leave the property immediately and note the ROP accordingly. Once the inspection is completed, they are scanned back to Epic and tasked to drafting. The drafting dept then completes and sends back to the customer.
The assessment is tasked to a particular assessor and run through and searched in our proprietary “pending database” along with the county websites. Once complete, it is tasked and sent back to the customer. All of which can be completed remotely.
There is a very small percentage of cities which have not shared their information and, if this is the case, the search will be noted accordingly.
There should be no disruption of service with any of our products unless something unforeseen should occur.
Please feel free to contact me with any and all questions and stay safe out there!
Scott E. Simonett
12550 West Frontage Road, Suite 205
Burnsville, MN 55337
Dir 952-666-7411 Cell 952-484-8503